Privacy Policy

Effective Date: January 01, 2020

This Privacy Policy outlines how Radix Bookkeeping Payroll & Tax Services (“we”, “us”, or “our”) collects, uses, and protects the personal information of our clients and website visitors. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information from clients and website visitors in the course of providing our bookkeeping, payroll, and tax services. This information may include:

• Personal Information: Name, contact details (email address, phone number), mailing address, date of birth, Social Insurance Number (SIN), financial information, business details, and other relevant information required for service provision.
• Account Information: Username, password, and any other information related to your account on our website.
• Payment Information: Credit card details or other payment-related data for processing transactions (we use third-party payment processors who adhere to industry standards for data security).
• Website Usage Information: Information about your interactions with our website, such as IP address, browser type, pages viewed, time spent on our site, and other analytics data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver bookkeeping, payroll, and tax services, including the preparation of financial reports, tax filings, and other related tasks.
• To Communicate: To contact you regarding your account, services, or updates related to your transactions or our services.
• To Improve Our Services: To enhance our website and services based on user feedback and usage patterns.
• To Comply with Legal Obligations: To fulfill legal requirements, including tax reporting obligations and compliance with applicable laws and regulations in Manitoba and Canada.
• To Process Payments: To process payments for services rendered and send receipts or invoices.

3. How We Protect Your Information

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use encryption technologies (such as SSL/TLS) to protect your data when transmitted over the internet.
• Secure Servers: We store your information on secure servers protected by firewalls and other security features.
• Access Controls: Only authorized personnel have access to your personal information based on their role and need to know.

While we take reasonable precautions to safeguard your data, please be aware that no method of online data transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers (such as payroll processors or tax filing services) who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files that are stored on your device and help us analyze site traffic, enhance functionality, and personalize your experience. You can manage cookie settings through your browser settings.

6. Your Rights and Choices

As a client or visitor, you have certain rights with respect to your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we correct or update any inaccuracies in your personal information.
• Deletion: In certain circumstances, you may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at the contact details provided below.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely dispose of it.

8. International Data Transfers

As we provide online services, your personal information may be transferred, processed, and stored in Canada or other jurisdictions, including those outside of Manitoba. We will ensure that your information is protected in accordance with applicable privacy laws.

9. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to the way we handle your personal information, we will notify you via email or by posting a notice on our website. The date of the latest update will be indicated at the top of this policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

Radix Bookkeeping Payroll & Tax Services
2-919 McLeod Ave, Winnipeg MB R2G 0Y4
Email: contact@rbps.ca
Phone: +1 204-795-4485

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.